What should I do if I cannot connect to my Mac?

If you cannot connect to your Mac, start with the basics before assuming a platform problem. Confirm the service is active, the IP or hostname is correct, the access method is the right one, and the credentials you are using are current.

  • Verify the service is active in your account.
  • Confirm the correct access method and port.
  • Check credentials and any recent password changes.
  • Test from another network if possible.
  • Review any local or network firewall restrictions.

If remote access was working before and stopped, note what changed recently. That information is often the key to solving the issue.


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